Develop the attitudes, skills and knowledge required to thrive in diverse workplaces. According to the Intelligence Unit at The Economist, 90% of executives in 68 countries say cross-cultural management is their biggest challenge. Good intercultural communication and an understanding of cultural differences are now critical for professionals, especially those part of global networks.
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On this course not only will you develop the skills and acquire the knowledge needed to meet the global challenges today’s world presents, you will also learn to succeed in a diverse workplace and appreciate the value of cultural differences.
What topics will you cover?
- Basics of intercultural competency
- Importance of intercultural competency
- Openness and cultural diversity
- Curiosity and intercultural relationships
- Self-awareness and behavior with cultural differences
- Worldview frameworks and different cultural backgrounds
- Cultural differences in non-verbal communication
- Skill of non-verbal communication
- Skill of verbal communication between diverse cultures
- Intercultural empathy and outrospection
- Skill of intercultural empathy
What will you achieve?
By the end of the course, you'll be able to...
- Interact with people who are culturally diverse (openness)
- Ask questions of other cultures (curiosity)
- Describe own cultural rules and biases (self-awareness)
- Differentiate complex worldview frameworks (cultural worldview frameworks)
- Discuss differences in forms of communication (verbal and non-verbal communication)
- Recognize the feelings of diverse cultural groups (empathy)
Go to Class
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