Employee Relations (Coursera)

Offered by HRCI,
Employee Relations (Coursera)

This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

By the end of this course, you will be able to:

  • Create policies for the workforce and employees of an organization
  • Evaluate different attitudes and values between the workforce and organization
  • Summarize company culture and how it is monitored and how it evolves
  • Explain performance management concepts for all levels of employees
  • Outline organizational design principles and strategies for effectiveness

No prior experience in Human Resources is needed to be successful in this course.
This course is part of the HRCI Human Resource Associate Professional Certificate.

What you'll learn

  • Explain performance management concepts for all levels of employees
  • Outline organizational design principles and strategies for effectiveness
  • Evaluate policies for the workforce and employees of an organization

Syllabus

Introduction to Employee Relations
Module 1
This week, you will learn about the talent acquisition process, including how to create mission, vision, values, and core competencies for an organization. You will also learn about company ethics, the company handbook, and employee communication.

Employee Engagement
Module 2
This week, you will learn about employee engagement by creating an inclusive culture, adding inclusion initiatives, and evaluating employee engagement.

Performance Management
Module 3
Throughout this week, you will learn about performance management in an organization. You'll learn about various performance appraisal methods, along with workplace discipline termination. Finally, you will learn how to handle workplace conflict in a variety of forms.

Business Continuity
Module 4
This week, you will learn about the aspects of business continuity. You'll learn about the role of HR in an organization, including strategic planning and company leadership. You will also learn about various organizational structures and record keeping. To conclude the week, you will get support to identity the next steps in building your career.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Launching Your Online Business: Strategies for Success (Coursera) Coursera
Starweaver

Launching Your Online Business: Strategies for Success (Coursera)

The course titled "Launching Your Online Business: Strategies for Success" is designed to provide practical and foundational guidance for turning entrepreneurial ambitions into digital realities. This comprehensive program offers a step-by-step roadmap for successfully inaugurating a thriving online business. The curriculum encompasses crucial aspects such as business planning, fundamental online operations, and the basics of digital marketing.

Sep 28th 2026
1 Week
Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital (Coursera) Coursera
Erasmus University Rotterdam

Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital (Coursera)

Would you like to learn about the latest valuation methods that may help you to make better business decisions? Then 'Advanced Valuation and Strategy – M&A, Private Equity, and Venture Capital' by Erasmus University Rotterdam is the right course for you! This course is helpful for executives that need to value complete strategies and for all students interested in corporate finance and strategy. We present the latest tools and show you how to apply them!

Sep 28th 2026
5-12 Weeks
Giving Helpful Feedback (Coursera) Coursera
University of Colorado Boulder

Giving Helpful Feedback (Coursera)

This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.

Sep 28th 2026
5-12 Weeks
Industrial Relations: Fostering Workplace Climate (Coursera) Coursera
Coursera Instructor Network

Industrial Relations: Fostering Workplace Climate (Coursera)

Industrial Relations have evolved into a blend of legal frameworks, principles, and behaviors aimed at fostering a positive workplace climate. This course equips leaders and managers with the skills and knowledge necessary to create and support a workplace culture that emphasizes employee rights, effective communication, collaboration, and conflict resolution. Participants will learn about the role of Industrial Relations, workplace laws, and strategies to enhance workplace climate, employee engagement, and satisfaction.

Sep 28th 2026
1 Week
Supply Chain Principles (Coursera) Coursera
Georgia Institute of Technology

Supply Chain Principles (Coursera)

This course will provide a solid understanding of what a supply chain is all about. The course: provides an introduction to Supply Chain; leverages graphics to promote the Integrated Supply Chain model; emphasizes understanding the Extended Supply Chain; presents a holistic approach – Incorporating People, Process, and Technology; calls-out industry-specific supply chain; leverages discussions, videos, quizzes, and questions for consideration; provides awareness of career path opportunities; presents emerging and futuristic trends in supply chain and given that at GT we are focused on developing what’s next in the world, we include Discussion of emerging and futuristic trends in supply chain. There is very little math involved in this course – so don’t worry at all about your math skills.

Sep 28th 2026
5-12 Weeks
Introduction to KPIs: Measuring Success in Business (Coursera) Coursera
Coursera Instructor Network

Introduction to KPIs: Measuring Success in Business (Coursera)

“What gets measured gets done” If we measure something, we are more likely to do it. This idea is important for people who work in business. They learn that the main problem is not deciding what to measure but figuring out how to measure it. After measuring, they still need to decide how to judge the results (the "metric") and how to track if a new product is successful over time (KPIs). This is a key concern for everyone in business because picking the wrong thing to measure can cause a business to fail.

Sep 28th 2026
1 Week
La gestión en la empresa familiar (Coursera) Coursera
ESADE Business and Law School

La gestión en la empresa familiar (Coursera)

Responsable de más del 50% de la riqueza global, la empresa familiar tiene un rol prominente en la generación de puestos de trabajo, innovación y progreso en todas las sociedades. Pero ¿qué diferencia a una empresa familiar?, ¿En qué medida tiene implicaciones para los profesionales que la componen? A través de este curso, aprenderemos a leer la globalidad de una organización familiar así como a evaluarla.

Sep 28th 2026
5-12 Weeks
Foundations of Professional Identity (Coursera) Coursera
University of Illinois at Urbana-Champaign

Foundations of Professional Identity (Coursera)

Many find themselves frustrated in their careers by lack of preparation for dealing with predictable dilemmas that regularly arise in the world of work. Two in five professionals fired in their jobs after college are terminated for lying, or misuse of technology. Easy to avoid! Or is it? What if you find you have to compromise your values to keep your job? What if they ask you to lie or cheat, even though you know if you are found out you will be fired? What if you find out the company is breaking the law?

Sep 28th 2026
4 Weeks
Artificial Intelligence in Marketing (Coursera) Coursera
University of Virginia

Artificial Intelligence in Marketing (Coursera)

AI is everywhere! By harnessing the power of Artificial Intelligence, businesses and marketers have amazing growth potential, and the opportunities to enhance marketing with AI are always expanding. But how can businesses use AI tools to drive their success and gain sustainable competitive advantages? What are the challenges faced by businesses as they implement AI into their marketing strategies? In this course, developed at the Darden School of Business at the University of Virginia, and delivered by Professor of Business Administration Raj Venkatesan, you will explore an important frontier of digital transformation in marketing.

Sep 28th 2026
4 Weeks
Impact from Digital Transformation: Full course (Coursera) Coursera
EIT Digital

Impact from Digital Transformation: Full course (Coursera)

This course is about what you can do when everything around you seems to be moving due to digital change. It is about how to handle the disruptive process that tends to unfold in industry nowadays due to digitalisation. The way to handle this is what is here referred to as "Digital Transformation" and at the core of it, it is about understanding how the new business landscape is evolving and heading for a new position in that landscape. It is about corporate strategy.

Sep 28th 2026
5-12 Weeks