Coursera

Employee Relations (Coursera)

Offered by HRCI,

This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees.

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By the end of this course, you will be able to:

Create policies for the workforce and employees of an organization
Evaluate different attitudes and values between the workforce and organization
Summarize company culture and how it is monitored and how it evolves
Explain performance management concepts for all levels of employees
Outline organizational design principles and strategies for effectiveness

No prior experience in Human Resources is needed to be successful in this course.
This course is part of the HRCI Human Resource Associate Professional Certificate.

What you'll learn

Explain performance management concepts for all levels of employees
Outline organizational design principles and strategies for effectiveness
Evaluate policies for the workforce and employees of an organization

Syllabus

Introduction to Employee Relations
Module 1
This week, you will learn about the talent acquisition process, including how to create mission, vision, values, and core competencies for an organization. You will also learn about company ethics, the company handbook, and employee communication.

Employee Engagement
Module 2
This week, you will learn about employee engagement by creating an inclusive culture, adding inclusion initiatives, and evaluating employee engagement.

Performance Management
Module 3
Throughout this week, you will learn about performance management in an organization. You'll learn about various performance appraisal methods, along with workplace discipline termination. Finally, you will learn how to handle workplace conflict in a variety of forms.

Business Continuity
Module 4
This week, you will learn about the aspects of business continuity. You'll learn about the role of HR in an organization, including strategic planning and company leadership. You will also learn about various organizational structures and record keeping. To conclude the week, you will get support to identity the next steps in building your career.

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