Coursera

Effective Problem-Solving and Decision-Making (Coursera)

Offered by University of California, Irvine,

Critical thinking – the application of scientific methods and logical reasoning to problems and decisions – is the foundation of effective problem solving and decision making. Critical thinking enables us to avoid common obstacles, test our beliefs and assumptions, and correct distortions in our thought processes. Gain confidence in assessing problems accurately, evaluating alternative solutions, and anticipating likely risks. Learn how to use analysis, synthesis, and positive inquiry to address individual and organizational problems and develop the critical thinking skills needed in today’s turbulent times. Using case studies and situations encountered by class members, explore successful models and proven methods that are readily transferable on-the-job.

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Upon completing this course, you will be able to:

Choose and apply appropriate problem solving and decision making processes and methods
Identify common obstacles to effective problem solving and decision making
Recognize the human variable in problem solving and decision making
Assess major conceptual blocks and significant situational challenges
Apply concepts to enhancing personal development and organizational performance
Explain the key elements of problem solving and decision making and the barriers associated with them

This course is part of multiple programs
This course can be applied to multiple Specializations or Professional Certificates programs. Completing this course will count towards your learning in any of the following programs:

What You Will Learn

Apply appropriate problem-solving and decision-making processes
Identify common obstacles to effective problem-solving and decision-making
Use analysis, synthesis, and positive inquiry to address organizational problems
Evaluate solutions and anticipate likely risks

Syllabus

WEEK 1: Introduction to Problem Solving
WEEK 2: Charts and Diagrams
WEEK 3: Decision Making Methods
WEEK 4: Implementing Decisions

Go to Class

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