Skillshare

Demystifying QA: Tools to Improve Your Online Customer Experience | Learn with Mailchimp (Skillshare)

Offered by Skillshare,
Demystifying QA: Tools to Improve Your Online Customer Experience | Learn with Mailchimp (Skillshare)

A successful business needs a strong foundation! Join Mailchimp's Alianor Chapman for a free 25-minute class on testing and improving online experiences that help you — the freelancer, small business owner, and entrepreneur — achieve your business goals.

This class focuses on Quality Assurance Testing: ways to catch errors in your digital products and optimize them for success. Oftentimes, companies think of QA as an expensive luxury. In this class, Alianor shows that it's a necessity, and something that everyone can (and should) do for a healthy business.
You'll learn:

  • How QA affects your bottom line
  • How to effectively test your digital product — e.g. an e-commerce store, website, or app
  • Testing methods
  • How to customize a QA process for your business

Conduct a QA test of a website that you use frequently (this can be your own site or online store), and record the testing results in your Project Workspace.
Feel free to use the "framework" template attached and below to get started!

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