Data Collection: Online, Telephone and Face-to-face (Coursera)

Data Collection: Online, Telephone and Face-to-face (Coursera)

This course presents research conducted to increase our understanding of how data collection decisions affect survey errors. This is not a “how–to-do-it” course on data collection, but instead reviews the literature on survey design decisions and data quality in order to sensitize learners to how alternative survey designs might impact the data obtained from those surveys.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

The course reviews a range of survey data collection methods that are both interview-based (face-to-face and telephone) and self-administered (paper questionnaires that are mailed and those that are implemented online, i.e. as web surveys). Mixed mode designs are also covered as well as several hybrid modes for collecting sensitive information e.g., self-administering the sensitive questions in what is otherwise a face-to-face interview. The course also covers newer methods such as mobile web and SMS (text message) interviews, and examines alternative data sources such as social media. It concentrates on the impact these techniques have on the quality of survey data, including error from measurement, nonresponse, and coverage, and assesses the tradeoffs between these error sources when researchers choose a mode or survey design.

Course 2 of 7 in the Survey Data Collection and Analytics Specialization

Syllabus

WEEK 1
Introduction, Classic Modes of Survey Data Collection
In this lesson, you will be introduced to some key concepts about survey data collection methods that we will rely on throughout the course. By the end of this lesson, you should be well acquainted with the major sources of survey error and how these are affected -- usually in the form of tradeoffs -- by the particular mode used to administer questions and capture responses.

WEEK 2
Self-administration, Online Data Collection
This second lesson focuses on modes in which survey respondents self-administer questions and provide their responses directly to researchers. By the end of Lesson 2, you will understand the pros and cons of self-administered modes from the TSE perspective.

WEEK 3
Interviewers and Interviewing
In this lesson, we explore the various roles interviewers take on beside asking questions and collecting answers, as well as some of the different approaches to interviewing that have been proposed and how they affect the accuracy of responses. By the end of Lesson 3, you will appreciate the benefits and costs of collecting data in interviews and will be able to contrast them with the costs and benefits of self-administration.

WEEK4
Emerging modes, new data sources
In this lesson, we focus on some new data collection modes such as mobile web surveys and SMS text interviews, as well as alternative data sources such as sensor data, administrative data, and social media. By the end of this lesson, you will have a sense of the issues to which survey methodologists and survey researchers are devoting much of their attention these days. You will be able to weigh the pros and cons of these new methods and data sources.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Software Developer Career Guide and Interview Preparation (Coursera) Coursera
IBM

Software Developer Career Guide and Interview Preparation (Coursera)

This course is designed to prepare you to enter the job market as a software developer. It provides guidance about the regular functions and tasks of developers, as well as the opportunities of the profession and some options for career development. It explains practical techniques for creating essential job-seeking materials such as a resume and a portfolio, as well as auxiliary tools like a cover letter and an elevator pitch.

Nov 2nd 2026
3 Weeks
Cybersecurity in Healthcare (Hospitals & Care Centres) (Coursera) Coursera
Erasmus University Rotterdam

Cybersecurity in Healthcare (Hospitals & Care Centres) (Coursera)

The Cybersecurity in Healthcare MOOC was developed as part the SecureHospitals.eu project. This project has received funding from the European Union’s Horizon 2020 Coordination Research and Innovation Action under Grant Agreement No. 826497. The course "Cybersecurity in Healthcare" has been developed to raise awareness and understanding the role of cybersecurity in healthcare (e.g., hospitals, care centres, clinics, other medical or social care institutions and service organisations) and the challenges that surround it.

Nov 2nd 2026
5-12 Weeks
Psicología de la salud (Coursera) Coursera
Tecnológico de Monterrey

Psicología de la salud (Coursera)

En este curso aprenderás los fundamentos conceptuales de la Psicología de la Salud. Comenzaremos con los antecedentes históricos acerca del estudio de los componentes subjetivos y de comportamiento en el proceso salud-enfermedad y de la atención de la salud. Además, se conocerán los factores psicosociales relacionados en la calidad de vida y la promoción de la salud, la prevención de las enfermedades, la atención de los enfermos y personas con secuelas.

Nov 9th 2026
4 Weeks
Data Management for Clinical Research (Coursera) Coursera
Vanderbilt University

Data Management for Clinical Research (Coursera)

This course presents critical concepts and practical methods to support planning, collection, storage, and dissemination of data in clinical research. Understanding and implementing solid data management principles is critical for any scientific domain. Regardless of your current (or anticipated) role in the research enterprise, a strong working knowledge and skill set in data management principles and practice will increase your productivity and improve your science. Our goal is to use these modules to help you learn and practice this skill set.

Nov 9th 2026
5-12 Weeks
Tech Support Career Guide and Interview Preparation (Coursera) Coursera
IBM

Tech Support Career Guide and Interview Preparation (Coursera)

This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It explains practical techniques for creating essential job-seeking materials such as a resume and a portfolio, as well as auxiliary tools like a cover letter and an elevator pitch. You will learn how to find and assess prospective job positions, apply to them, and lay the groundwork for interviewing.

Nov 9th 2026
3 Weeks
Mindfulness and Well-being: Living with Balance and Ease (Coursera) Coursera
Rice University

Mindfulness and Well-being: Living with Balance and Ease (Coursera)

This is the sequel course to Foundations of Mindfulness that will continue to provide a broad overview of the fundamental concepts, principles, and practices of mindfulness. With interactive exercises to help students explore their own attitudes, mental habits and behaviors, Foundations of Mindfulness series offers a pathway for living with more freedom, authenticity and ease. Featured components of the course include experiential exercises, guided meditations, personal reflection and interactive discussions.

Nov 9th 2026
4 Weeks
Unethical Decision Making in Organizations (Coursera) Coursera
University of Lausanne

Unethical Decision Making in Organizations (Coursera)

This course 'Unethical decision making in organizations : A seminar on the dark side of the force' will teach you how strong organizational contexts push good people towards unethical decisions. You will also learn how to protect yourself and your organization against such forces lurking in the dark. This course teaches how narrow frames and strong contexts can push good people towards unethical decisions and how they can protect themselves and their organization against ethical blindness.

Nov 2nd 2026
5-12 Weeks
Population Health: Syndemics (Coursera) Coursera
Leiden University

Population Health: Syndemics (Coursera)

Do you wish to contribute to breaking cycles of ill-health in disadvantaged populations? And explore co-occurrence of diseases, such as substance abuse, infectious and chronic disease, and the relation with social factors (disparities)? Are you disappointed in the poor effectiveness of interventions for combined social and medical problems? Then this syndemics course might provide you with some answers.

Nov 9th 2026
4 Weeks
Qualitative Research Methods (Coursera) Coursera
University of Amsterdam

Qualitative Research Methods (Coursera)

In this course you will be introduced to the basic ideas behind the qualitative research in social science. You will learn about data collection, description, analysis and interpretation in qualitative research. Qualitative research often involves an iterative process. We will focus on the ingredients required for this process: data collection and analysis.

Nov 9th 2026
5-12 Weeks
Emerging Approaches for Measuring Population Health (Coursera) Coursera
Johns Hopkins University

Emerging Approaches for Measuring Population Health (Coursera)

In this course, you will learn about traditional and emerging techniques in population-level data collection that can be used to strengthen public health programs and policies. Experts from around the world will define and explain key concepts in the design and implementation of population-based surveys, focusing on the use of emerging survey techniques such as mobile phone and web-based surveys, health services data and health information systems, and population-based health registries.

Nov 9th 2026
4 Weeks