EdX

Critical Thinking & Problem Solving (edX)

Offered by Rochester Institute of Technology, RITx,
Critical Thinking & Problem Solving (edX)

The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario. In today’s business environment, organizations have identified critical thinking and problem-solving as skills that are integral to an employee’s—and their organization’s—success.

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The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.
This course, part of the Leadership Essentials Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context. Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.

What you'll learn

  • How to perform strategic analysis and assessment
  • How to perceive and assess a critical need and design a tailored solution
  • How to identify key stakeholders and ensure their needs are met
  • How to employ adaptive problem-solving
  • How to work through obstacles collaboratively
  • How to analyze failure to improve future performance
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