Career Credentials: Evidence Your Expertise in Communication (FutureLearn)

Offered by Deakin University,
Career Credentials: Evidence Your Expertise in Communication (FutureLearn)

Evidence your communication skills for the workplace and progress in your career.Gather evidence to demonstrate your in-demand communication skills. Get an introduction to the importance of effective communication in the modern workplace, with this online course from Deakin University. On this course, you’ll learn how to assess your workplace communication skills and gather evidence of skills that you can warrant to employers.

Class Deals by MOOC List - Click here and see FutureLearn's Active Discounts, Deals, and Promo Codes.

You’ll find out about practical strategies and tips for improving your interpersonal, presentation and writing skills.
By the end of this course, you’ll understand the role of effective communication in jobs today and in the future.

What topics will you cover?

  • The role of communication in jobs today and in the future
  • The communication skills employers are looking for
  • Practical tips and strategies for improving your oral, written and interpersonal communication skills
  • Evaluating your own skills and knowledge in communication against internationally recognised qualification frameworks
  • Gathering evidence to demonstrate your communication capabilities to employers.

What will you achieve?
By the end of the course, you'll be able to...

  • Explain communication and its importance in the workplace
  • Describe the behaviours, skills and knowledge that exemplify good communication
  • Identify evidence to demonstrate communication skills and knowledge to employers.
Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Communication and Interpersonal Skills at Work (FutureLearn) FutureLearn
University of Leeds,Institute of Coding

Communication and Interpersonal Skills at Work (FutureLearn)

Improve your communication skills at work and learn how to navigate positive collaboration in the modern workplace. Discover useful communication strategies for the workplace. Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively. On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.

Self Paced
2 Weeks
How to Understand the Gaming Audience (FutureLearn) FutureLearn
D&AD

How to Understand the Gaming Audience (FutureLearn)

Learn techniques to understand your audience and use gamification to improve your creative communications. While the audience sits at the heart of any successful communication, the community you build is what supercharges gaming. Often called the new social media, this medium is where people want to interact, engage, and spend their time. On this three-week course from D&AD, you’ll explore how to build and engage a gaming audience, maintain their attention, and empower them to do good.

May 23rd 2022
3 Weeks
Giving Helpful Feedback (Coursera) Coursera
University of Colorado Boulder

Giving Helpful Feedback (Coursera)

This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.

Sep 28th 2026
5-12 Weeks
Learning Online: Learning and Collaborating (FutureLearn) FutureLearn
University of Leeds

Learning Online: Learning and Collaborating (FutureLearn)

Become an effective online learner and develop your online communication skills when working with others. You are probably used to learning online on a daily basis, including turning to your phone for information rather than referring to books. More formal online learning is likely to be important for you in the future, either at university or in the workplace.

Jun 29th 2026
2 Weeks
Key Principles of Palliative Care (FutureLearn) FutureLearn
The University of the West Indies

Key Principles of Palliative Care (FutureLearn)

Learn about the fundamentals of palliative care and implement your knowledge and skills to improve the lives of your patients. Discover the global need for palliative care and trained caregivers. Palliative care is a form of medical care for those suffering from serious illnesses. This specialised medical care is essential for hundreds of thousands of patients all over the globe.

Jun 27th 2022
3 Weeks
Clinical Communication Skills For Healthcare Professionals (FutureLearn) FutureLearn
St George's, University of London

Clinical Communication Skills For Healthcare Professionals (FutureLearn)

Improve your clinical relationships with patients and colleagues as you gain the key communication skills to use in healthcare. Understand the importance of communication in healthcare settings. Effective communication is crucial when delivering safe, quality care. Healthcare professionals who aim to develop their communication skills place themselves in a more beneficial position to improve both their working patient relationship and team dynamic. On this two-week course, you’ll develop essential communication skills to become an effective communicator and hold compassionate conversations.

Self Paced
2 Weeks
Career Skills for the 2020s: Navigating the Online World of Work (FutureLearn) FutureLearn
Coventry University

Career Skills for the 2020s: Navigating the Online World of Work (FutureLearn)

Find your purpose and identify the career skills you need to upskill in your sector or to seek a new job online. Develop the digital skills employers are looking for in the 2020s. In this rapidly changing world, it’s important that you’re confident about working online and embracing technology in your professional life. On this course, you’ll assess your strengths and weaknesses and explore the skills you need to build to progress in work or to seek a new job in the 2020s.

Jan 16th 2023
4 Weeks
Storytelling for Social Change (FutureLearn) FutureLearn
University of Michigan

Storytelling for Social Change (FutureLearn)

Discover how crafting an engaging story can deliver a message that inspires audiences and effects real change. Harness the power of storytelling and improve your communication skills. On this course, you’ll discover the secrets of storytelling from expert performers and artists. Stories are a powerful way to engage an audience and deliver impact. Using characters creates empathy, and makes people more open-minded to hearing something new or engaging with a complex topic.

Feb 1st 2021
5-12 Weeks
Solving Inequality in Education (FutureLearn) FutureLearn
Samsung

Solving Inequality in Education (FutureLearn)

Learn how technology can help solve inequality and empower future generations to achieve their full potential through education. Identify how technology can be used to tackle inequality in education. On this course, you’ll explore how technology is defining and redefining the way we learn, and uncover the opportunities technology presents for tackling inequality in education.

Available Now
2 Weeks