Business Writing (Coursera)

Business Writing (Coursera)

Writing well is one of the most important skills you can develop to be successful in the business world. Over seventy companies and thirty thousand students--from professional writers to new employees to non-native English speakers to seasoned executives--have used the techniques in Business Writing to power their ability to communicate and launch their ideas. This course will teach you how to apply the top ten principles of good business writing to your work, how to deploy simple tools to dramatically improve your writing, and how to execute organization, structure, and revision to communicate more masterfully than ever. From the very first lesson, you'll be able to apply your new learning immediately to your work and improve your writing today.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

Your ideas are powerful. Learn how to deliver them with the clarity and impact they deserve.
"Thank you for giving me the knowledge I need in life. [Business Writing] was helpful, life changing, and has made a huge impact in my writing." -- Message from a Business Writing student
The principles you'll learn in this course enable you to become a great business writer. They also provide the foundation for moving into Graphic Design and Successful Presentation, so that you can unleash your best professional self whenever--and however--you present your ideas in the workplace.
Course 1 of 4 in the Effective Communication: Writing, Design, and Presentation Specialization

Syllabus

WEEK 1
Building Great Business Writing
The first lesson in this module introduces the Effective Communication specialization, the capstone project, and the Business Writing course. You'll meet the writing instructor, Dr. Quentin McAndrew, and her counterparts Dave Underwood and Professor William Kuskin, who teach Graphic Design and Successful Presentation. Dave and William join Quentin to offer insights into how writing, design, and presentation relate to a process of continuous personal branding that we call Effective Communication. In this module, you'll discover the simple principles that inform all great business writing and that serve as the foundation of this course. These lessons set the stage for the deeper exploration and specific techniques that follow, not just in Business Writing, but in Graphic Design and Successful Presentation as well. Let's get started!

WEEK 2
The Formula for Writing Success
Did you know that the most important element of good writing isn't good writing? It's good organization. If you haven't organized your documents for maximum effectiveness, you've wasted an opportunity to present your ideas--and yourself--with power. This module teaches you the universal organizational formula that allows you to optimize your business writing. You'll understand how the principles you learned in Module One build to this formula, and you'll see how a scaffold gets created and applied to a real business document. By the end of this module, you'll be able to wield your organizational knowledge in service of your ideas and personal brand, and you'll have built the foundation that allows you to generate powerful sentences in Module Three.

WEEK 3
Crafting Powerful Writing
In the first lesson of Module Three, we'll apply our writing principles and our scaffold to creating an actual memo. You'll see, step-by-step, how the scaffold guides the writing process to make it easier to create a forceful business document. You'll understand how to apply the scaffold to guide sentence and paragraph creation, and you'll have a chance to test and reinforce your new skills. The second lesson covers common grammatical errors that sap many writers' professional brands. Short videos explain each error, why each hurts your clarity, and how to correct your writing--even if you don't remember the grammar rule. You'll understand why these changes are important to your goal of Effective Communication and why it's important to eliminate these common missteps from your own writing.

WEEK 4
Activate Your Voice!
So, you've started to write a document . . . Module Four takes you beyond the scaffold and good grammar to provide you with specific tips that will elevate your language, infuse your writing with clarity, and amp up your ability to communicate your ideas effectively. Every lesson in this module is based on the principles you learned in Module One, and they form a checklist of techniques that you can apply to any business document to insure your ideas shine on the page. Short videos on emails and longer documents give you simple techniques for applying the lessons of this course to a broad range of your work.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

The Arts and Science of Relationships: Understanding Human Needs (Coursera) Coursera
University of Toronto

The Arts and Science of Relationships: Understanding Human Needs (Coursera)

This course provides an introduction to: 1- Basic concepts of The Strategies and Skills Learning and Development System (SSLD), their relevance for every day relationships and provide advanced concepts for participants who work in fields of social work and health care. 2- Basic practice principles and methods of SSLD, illustrated by relationship management case studies. 3- The SSLD framework for relationship management assessment; N3C (needs, circumstances, characteristics, capacity) and problem translation. 4- Core competencies in the relationship management application of the SSLD system: Observation learning, simulation, real life implementation, review and monitoring.

Aug 10th 2026
5-12 Weeks
Leadership Skills (Coursera) Coursera
Indian Institute of Management Ahmedabad (IIMA)

Leadership Skills (Coursera)

Welcome to the Leadership Skills course! In our increasingly complex world, understanding the practice of leadership is critical. In simpler words, leadership is the practice of influencing people to meet the challenges that will enable them to achieve important individual and organizational goals. This course provides a foundation for leadership practice and aims to take you on a journey of self-discovery. You will also gain insight into building inner stability and developing your leadership skills.

Aug 17th 2026
5-12 Weeks
Advanced Interviewing Techniques (Coursera) Coursera
University of Maryland, College Park

Advanced Interviewing Techniques (Coursera)

People interviewing for jobs today often fail because they are using yesterday's strategies. Recruiting technology has become more sophisticated, and the best employers are constantly changing the way interviews are done. This course gives you detailed strategies for handling tough competency-based, or behavioral, interviews so that you can communicate the knowledge, skills, and abilities that you have and that employers demand.

Aug 10th 2026
5-12 Weeks
Fundamentals of Speechwriting (Coursera) Coursera
Coursera Instructor Network

Fundamentals of Speechwriting (Coursera)

Fundamentals of Speechwriting is a course that enhances speechwriting skills by deepening learners’ understanding of the impact of key elements on developing coherent and impactful speeches. It is aimed at learners with experience writing and speaking who wish to enhance their current skills. This course covers strategies for analyzing audience and purpose, selecting style and tone, and incorporating rhetorical appeals and storytelling.

Aug 17th 2026
1 Week
Corrección, estilo y variaciones de la lengua española (Coursera) Coursera
Universitat Autònoma de Barcelona

Corrección, estilo y variaciones de la lengua española (Coursera)

¿Le interesa el idioma español y se preocupa por la corrección, el estilo y las variaciones de la lengua española? ¿Siente curiosidad acerca de las variaciones española y argentina o americana del Español estudiadas en textos cultos de referencia? En este curso se estudian empíricamente algunos aspectos relevantes de esas variedades de la lengua con datos significativos de las versiones hispanas de J. D. Salinger: «El cazador oculto», argentinas; y «El guardián entre el centeno», españolas.

Aug 17th 2026
5-12 Weeks
Arranging for Songwriters (Coursera) Coursera
Berklee College of Music

Arranging for Songwriters (Coursera)

You've created a song. You wrote the lyrics, decided on the melody, and maybe even recorded a simple demo. Now what? If you have a basic knowledge of how to use a digital audio workstation (DAW) and are passionate about being a songwriter, this course will help you take your song from a simple recording on your phone to a fully arranged song ready for the recording studio.

Aug 10th 2026
4 Weeks
Applied Public History: Places, People, Stories (Coursera) Coursera
University of London

Applied Public History: Places, People, Stories (Coursera)

This course introduces learners to applied public history: understanding and interpreting the past today, and engaging diverse communities in the practice of making and sharing histories. The course draws on project case studies, expert insights and diverse perspectives to model exciting approaches to researching and sharing the history of places and people. Learners will develop a toolkit to apply in their own practice, by participating in discussion, quizzes, creative activities and mini masterclasses. What kinds of stories can we discover through research into the history of places and people?

Aug 10th 2026
5-12 Weeks
Writing for Business Advanced (Coursera) Coursera
University of Glasgow

Writing for Business Advanced (Coursera)

This course will teach you how to apply advanced principles and strategies to produce successful business writing. It takes an immersive narrative approach so you learn how to use context to write purposeful and audience specific business texts. You will learn to deploy a range of tools and tactics so your business writing is on point, concise and appropriate, whatever the organisational culture or whomever the client or stakeholder.

Aug 17th 2026
5-12 Weeks
Career Planning: A Pathway to Employment (Coursera) Coursera
University System of Georgia

Career Planning: A Pathway to Employment (Coursera)

This course is designed to foster creative approaches to launching a new career. You will articulate best ways to make a first impression and analyze your strengths by creating a personal statement. You will identify appropriate elements to make your resume stand out from the crowd. You will also identify the most effective ways a cover letter can answer a job description, and how to best leverage social media in your job search.

Aug 10th 2026
5-12 Weeks
Fundamentos de la escritura (Coursera) Coursera
Tecnológico de Monterrey

Fundamentos de la escritura (Coursera)

La redacción de un texto, cualquiera que este sea, implica conocer y dominar las reglas y estrategias que hacen del producto final un escrito coherente, de lectura ágil y adecuado al público que se destina. Por medio de ejercicios, videos y ejemplos reales, el primer módulo (Semana 1 y 2) guía al alumno en el proceso de aplicación y dominio de normas elementales de ortografía y puntuación.

Aug 17th 2026
5-12 Weeks