Business Writing (Coursera)

Business Writing (Coursera)

Writing well is one of the most important skills you can develop to be successful in the business world. Over seventy companies and thirty thousand students--from professional writers to new employees to non-native English speakers to seasoned executives--have used the techniques in Business Writing to power their ability to communicate and launch their ideas. This course will teach you how to apply the top ten principles of good business writing to your work, how to deploy simple tools to dramatically improve your writing, and how to execute organization, structure, and revision to communicate more masterfully than ever. From the very first lesson, you'll be able to apply your new learning immediately to your work and improve your writing today.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

Your ideas are powerful. Learn how to deliver them with the clarity and impact they deserve.
"Thank you for giving me the knowledge I need in life. [Business Writing] was helpful, life changing, and has made a huge impact in my writing." -- Message from a Business Writing student
The principles you'll learn in this course enable you to become a great business writer. They also provide the foundation for moving into Graphic Design and Successful Presentation, so that you can unleash your best professional self whenever--and however--you present your ideas in the workplace.
Course 1 of 4 in the Effective Communication: Writing, Design, and Presentation Specialization

Syllabus

WEEK 1
Building Great Business Writing
The first lesson in this module introduces the Effective Communication specialization, the capstone project, and the Business Writing course. You'll meet the writing instructor, Dr. Quentin McAndrew, and her counterparts Dave Underwood and Professor William Kuskin, who teach Graphic Design and Successful Presentation. Dave and William join Quentin to offer insights into how writing, design, and presentation relate to a process of continuous personal branding that we call Effective Communication. In this module, you'll discover the simple principles that inform all great business writing and that serve as the foundation of this course. These lessons set the stage for the deeper exploration and specific techniques that follow, not just in Business Writing, but in Graphic Design and Successful Presentation as well. Let's get started!

WEEK 2
The Formula for Writing Success
Did you know that the most important element of good writing isn't good writing? It's good organization. If you haven't organized your documents for maximum effectiveness, you've wasted an opportunity to present your ideas--and yourself--with power. This module teaches you the universal organizational formula that allows you to optimize your business writing. You'll understand how the principles you learned in Module One build to this formula, and you'll see how a scaffold gets created and applied to a real business document. By the end of this module, you'll be able to wield your organizational knowledge in service of your ideas and personal brand, and you'll have built the foundation that allows you to generate powerful sentences in Module Three.

WEEK 3
Crafting Powerful Writing
In the first lesson of Module Three, we'll apply our writing principles and our scaffold to creating an actual memo. You'll see, step-by-step, how the scaffold guides the writing process to make it easier to create a forceful business document. You'll understand how to apply the scaffold to guide sentence and paragraph creation, and you'll have a chance to test and reinforce your new skills. The second lesson covers common grammatical errors that sap many writers' professional brands. Short videos explain each error, why each hurts your clarity, and how to correct your writing--even if you don't remember the grammar rule. You'll understand why these changes are important to your goal of Effective Communication and why it's important to eliminate these common missteps from your own writing.

WEEK 4
Activate Your Voice!
So, you've started to write a document . . . Module Four takes you beyond the scaffold and good grammar to provide you with specific tips that will elevate your language, infuse your writing with clarity, and amp up your ability to communicate your ideas effectively. Every lesson in this module is based on the principles you learned in Module One, and they form a checklist of techniques that you can apply to any business document to insure your ideas shine on the page. Short videos on emails and longer documents give you simple techniques for applying the lessons of this course to a broad range of your work.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Leadership Through Social Influence (Coursera) Coursera
Northwestern University

Leadership Through Social Influence (Coursera)

This course will provide learners with a systematic general framework for analyzing persuasive influence situations. Learners will be able to identify different challenges faced by persuaders and to fashion appropriate strategies for addressing those challenges. The broad goal is to provide learners with not only an extensive persuasion tool kit, but also with an understanding of how different tools are useful in different situations.

Nov 2nd 2026
4 Weeks
Tricky American English Pronunciation (Coursera) Coursera
University of California, Irvine

Tricky American English Pronunciation (Coursera)

In this course, you’ll practice the sounds of American English that might sometimes be confusing. You'll practice both consonant and vowel sounds. You’ll also learn about the things that give English its special “music,” such as how to stress the right syllable in a word, how to make your voice go up and down in a natural-sounding melody, and how to naturally connect sounds and words.

Nov 9th 2026
4 Weeks
Build Your Professional ePortfolio in English (Coursera) Coursera
Georgia Institute of Technology

Build Your Professional ePortfolio in English (Coursera)

Roughly half of the world’s population is already online and so setting yourself apart from the crowd is more important than ever before. One of the best ways to do that is by creating your own ePortfolio. An ePortfolio is a site that showcases or shows your background, your resume, and samples of your work. In this course, you will learn step by step how to build the site and you’ll learn the grammar, vocabulary and writing skills needed to create it. You will learn how to apply information from your ePortfolio to other online tools like LinkedIn, Twitter, Instagram and YouTube in order to network with others so that you get a job or connect with other professionals.

Nov 16th 2026
4 Weeks
Fundamentals of Speechwriting (Coursera) Coursera
Coursera Instructor Network

Fundamentals of Speechwriting (Coursera)

Fundamentals of Speechwriting is a course that enhances speechwriting skills by deepening learners’ understanding of the impact of key elements on developing coherent and impactful speeches. It is aimed at learners with experience writing and speaking who wish to enhance their current skills. This course covers strategies for analyzing audience and purpose, selecting style and tone, and incorporating rhetorical appeals and storytelling.

Nov 9th 2026
1 Week
Leadership Communication for Maximum Impact: Storytelling (Coursera) Coursera
Northwestern University

Leadership Communication for Maximum Impact: Storytelling (Coursera)

Storytelling is an essential part of leadership. Effective leaders communicate to inspire talent to excel; to partner with investors and communities; to engage with customers and clients and to grow their impact in the world as part of a global community. Cultivating an authentic, trustworthy and compelling narrative is vital to a leader’s success. This course helps leaders find their own story through personal branding; develop storytelling success with all constituencies; initiate an effective voice for crisis; interact well through social and third party media; and communicate a vision for innovation.

Nov 2nd 2026
4 Weeks
Introduction to Communication Science (Coursera) Coursera
University of Amsterdam

Introduction to Communication Science (Coursera)

Since Antiquity, scholars have appreciated the importance of communication: as social beings, we cannot exist without communication. We need to interact with people around us, to make sense of the world and to position ourselves in a wider social and cultural reality. In this course, we look at how and why communication evolved as a science and reflect on today’s dominant paradigms. The course also extends beyond the boundaries of communication science itself, exploring dimensions of history, sociology and psychology. Join our class, together with people all over the world.

Nov 16th 2026
4 Weeks
Writing for Young Readers: Opening the Treasure Chest (Coursera) Coursera
Commonwealth Education Trust

Writing for Young Readers: Opening the Treasure Chest (Coursera)

This course is for curious students and aspiring authors with a passion for writing for young readers. Participate in a dynamic online community of writers as you experiment with your own writing and develop your voice. This course will guide you with a combination of video lectures, online readings, peer reviews, and guest appearances from world-renowned children’s authors. As you work through the writing exercises, you will give and receive feedback from your peers and gain tools and techniques for improving your writing.

Nov 16th 2026
5-12 Weeks
Women in Leadership: Inspiring Positive Change (Coursera) Coursera
Case Western Reserve University

Women in Leadership: Inspiring Positive Change (Coursera)

This course aims to inspire and empower women and men across the world to engage in purposeful career development and take on leadership for important causes - to lead change with more conviction and confidence - and improve our workplaces and communities for all. By offering more complex understandings of issues related to professional women and work, the course will help you increase self-knowledge about your own values and vision, as well as enhance your capabilities as a leader, manager, and team contributor. We will examine the opportunities, challenges, trade-offs, and organizational dynamics experienced by women in work organizations, as well as reflect on and practice effective individual behaviors.

Nov 2nd 2026
5-12 Weeks
Multimodal Literacies: Communication and Learning in the Era of Digital Media (Coursera) Coursera
University of Illinois at Urbana-Champaign

Multimodal Literacies: Communication and Learning in the Era of Digital Media (Coursera)

Whereas the focus of traditional literacy pedagogy has been the written word in its standard and literary forms, this courser expands the scope of literacy learning to encompass contemporary multimodal texts and the wide range of ways of making meaning that occur in different social and cultural contexts. Another course, "Literacy Teaching and Learning: Aims, Approaches and Pedagogies" addresses pedagogical aspects of literacies. This "Multimodal Literacies" learning module does not require or expect that participants will have already completed the "Literacy Teaching and Learning" module.

Nov 9th 2026
4 Weeks
English for Common Interactions in the Workplace: Basic Level (Coursera) Coursera
Pontificia Universidad Católica de Chile

English for Common Interactions in the Workplace: Basic Level (Coursera)

In a professional environment, we’re often faced with the need to respond appropriately according to what the situation calls for, whether it be related to situations in daily life or the workplace. This course was designed to provide the worker with linguistic tools which will enable greater ease in basic communications in the workplace.

Nov 16th 2026
5-12 Weeks
Writing for Business Advanced (Coursera) Coursera
University of Glasgow

Writing for Business Advanced (Coursera)

This course will teach you how to apply advanced principles and strategies to produce successful business writing. It takes an immersive narrative approach so you learn how to use context to write purposeful and audience specific business texts. You will learn to deploy a range of tools and tactics so your business writing is on point, concise and appropriate, whatever the organisational culture or whomever the client or stakeholder.

Nov 9th 2026
5-12 Weeks