Learn to capture and optimize business processes using specialized diagrams. Convert insights from stakeholder interviews and document analysis into concise and precise models. Understand various notations and select the best one for your needs. This comprehensive course covers process identification, capturing, documenting, and adapting models for different audiences.
Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.
Ideal for process analysts, business analysts, solution architects, service & UX designers, and anyone interested in business process modeling.
No specific background is required. A basic understanding of business processes and an interest in optimization & modeling are beneficial.
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Syllabus
Business Process Modelling
Module 1
Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models. Understand the benefits and limitations of different notations to select the one that will work best in your situation.