Administración para obtener resultados (Coursera)

Administración para obtener resultados (Coursera)

La planeación estratégica es una metodología de gran impacto que ha demostrado su eficacia en las mejores empresas del mundo. En este curso, revisaremos los principios básicos de la estrategia organizacional que permiten definir objetivos y tácticas para delimitar indicadores y líneas de acción que generen y mantengan la calidad y productividad en todas la áreas de una empresa.

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Course 5 of 6 in the Habilidades Gerenciales Specialization.

Syllabus

WEEK 1
Principios de la estrategia organizacional
El módulo describe cada uno de los pasos que intervienen en el procesos de planeación estratégica, que a continuación se enlistan:
• Estrategia organizacional
• Misión
• Visión
• Diagnóstico FODA de la organización
• Diseño de objetivos y estrategias
• Indicadores de resultados

WEEK 2
Establecimiento de objetivos y diseño de estrategias
En este módulo lograrás identificar la importancia de los objetivos estratégicos en la obtención de los resultados organizacionales, la metodología pertinente para su diseño, así como la elaboración de estrategias que permitan su alcance.

WEEK 3
Establecimiento y alineación de indicadores
A lo largo de este módulo identificarás la importancia de diseñar indicadores cuantificables para medir y dar un seguimiento objetivo a tus acciones de planeación estratégica. Encontrarás ejemplos que te servirán de modelo para el diseño de los indicadores de tu empresa.

WEEK 4
Como mantener la calidad y la mejora continua en la empresa
Con este módulo cerramos el curso Administración para obtener resultados, enfocándonos en la importancia de que la empresa mantenga un nivel competitivo que garantice su supervivencia en un mercado cada vez más exigente. Para lo cual partimos de emplear instrumentos orientados a satisfacer lasa necesidades del principal accionista de la empresa: El cliente. Para hacerlo describimos los conceptos de los procesos de calidad y mejora continua, para que estés en condiciones de generar una cultura de calidad y competitividad en tu empresa.

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