Managing Changes (POK)

Offered by Politecnico di Milano,
Managing Changes (POK)

How many changes have you already dealt with in your life? Did you welcome them as an opportunity, or did you feel like you were in difficulty? Let's see how to best address them, both in private and at work. The only constant in our lives is change. Sometimes, we consciously decide to make a change in our lives (eg. when we change jobs, or when we move to a new city); at other times the environment changes around us, forcing us to adapt to new conditions.

Sometimes change is a moment of joy and curiosity for new things, at others it represents a period of grief and mourning for what we leave behind. Sometimes change is evident, profound and irreversible, sometimes it takes place in a more subtle way, via a long and inexorable process. But in any situation, change represents the end of one state and the beginning of another.

Change often means abandoning old habits and certainties to open up to the new and unexplored. Each period of learning in our lives is based on this concept: only thanks to courage and the will to get out of your zone of comfort, can you learn new skills and abilities. It is not the change in itself that scares us, but the idea that we create of it. We rush to label the new situation as good or bad luck, but it is our subjective interpretation of the facts that will impact how we experience the moment of change. How many times have we cried in front of a door that is closed to us, regardless of the door that was opening up somewhere else? In this course, you will learn the main dynamics related to personal and professional individual moments of change. Knowing the dynamics, it will be easier to be aware of emotions (your own and of others) that any change brings. You will learn to how face resistance more effectively and develop specific skills for managing the process of change with increased awareness and self-confidence.

The course is structured in 5 weeks.
Week 1 – Recognizing change and making the best of it
Week 2 – The process of change
Week 3 – Managing Change
Week 4 – Managing corporate change
Week 5 – Skills necessary for change
The weeks have different lessons within them, consisting of texts, videos, quizzes and individual self-reflection exercises.
You can get involved by doing the Role Plays, which allow you to experiment with different reactions to some example conflict situations.
We advise you to follow the pathway linearly, but you can freely move between content, if it is more useful for you.
It is important that you keep your own pace: the length indications are a rough estimate, but your pace should guide you at best for the enjoyment and the individual reflection on the topics covered.
There are also some additional resources, collected in additional material, so you reach a level of detail greater in some topics of your interest and/or tackle some specific tests that can give you some further indication on your attitude.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Giving Helpful Feedback (Coursera) Coursera
University of Colorado Boulder

Giving Helpful Feedback (Coursera)

This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.

Sep 28th 2026
5-12 Weeks
Bridging the Gap between Strategy Design and Delivery (Coursera) Coursera
Brightline Initiative

Bridging the Gap between Strategy Design and Delivery (Coursera)

In today’s competitive business environment, organizations are facing unprecedented levels of change and disruption. Only 1 out of 10 executives based on a global survey admit that their organizations successfully deliver all of their strategic initiatives. This course will help you as a leader of your organization to bridge the costly and wasteful gap between strategy design and delivery.

Sep 28th 2026
5-12 Weeks
Gestire il cambiamento (POK) Polimi OPEN KNOWLEDGE
Politecnico di Milano

Gestire il cambiamento (POK)

Quanti cambiamenti hai già affrontato nella tua vita? Li hai accolti come un’opportunità o ti sei sentito in difficoltà? Vediamo come affrontarli al meglio nel privato e sul lavoro. How many changes did you face in your life? Did you take them as an opportunity or did you find yourself under difficult circumstances? Let’s see how to better face them in private and on the job.

Available
4 Weeks
Fundamentals of Organization (POK) Polimi OPEN KNOWLEDGE
Politecnico di Milano

Fundamentals of Organization (POK)

This course introduces the key theories, concepts, models and approaches related to Organizational Design, Business Process Management and Decision Making Process Management. Organization is a fundamental theme to understand the real functioning of each company or, more in general, of any institution, and it is part of the basic know-how of each manager. Organization design implies decisions on how work is subdivided and how coordination between the various activities and people who autonomously perform them is guaranteed.

Available
3 Weeks
Managing Change when Moving to Google Cloud em Português (Coursera) Coursera
Google Cloud

Managing Change when Moving to Google Cloud em Português (Coursera)

A migração para a nuvem traz várias oportunidades de trabalhar de novas maneiras e permite que a equipe inove e colabore melhor. Mas essa também é uma grande mudança. Às vezes o sucesso não depende da mudança em si, mas da maneira como ela é gerenciada. Este curso ajuda os gerentes de recursos humanos a entender alguns dos principais desafios associados à adoção da nuvem e oferece um framework verificado no local para auxiliar as equipes na jornada de mudança. Ao lidar com o fator humano da migração para a nuvem, as organizações aumentam as chances de alcançar os objetivos de negócios e investir em talentos futuros.

Sep 28th 2026
1 Week
On Strategy : What Managers Can Learn from Philosophy - PART 1 (Coursera) Coursera
CentraleSupélec

On Strategy : What Managers Can Learn from Philosophy - PART 1 (Coursera)

In the expression “creative thinking”, the keyword is not creativity; the keyword is thinking. With the help of great philosophers, you will rediscover the art of thinking. To help leaders to be rigorous even without figures, great philosophers have lots of ideas. Managers are invited to rediscover the art of thinking. They should understand the role of mental models, realize the importance of cognitive bias, agree on clear definitions and efficient criteria etc. Creativity demands the ability to unshackle ourselves from conventional ways of thinking, to "think outside the box".

Sep 21st 2026
5-12 Weeks
Foundations of Diversity and Inclusion at Work TeachOut (Coursera) Coursera
University of Virginia

Foundations of Diversity and Inclusion at Work TeachOut (Coursera)

The summer of 2020 has brought issues of equity and race to the forefront of society. How do we create tolerant and just climates at work? Changing the culture of an organization is challenging in the best of circumstances; today, it can seem impossible. Yet, it is more necessary and urgent than ever to address these issues thoughtfully and with effective practices that can produce real change. Six Darden professors have designed this teach-out to bring you the latest scholarship and best practices on diversity, equity and inclusion and organizational change.

Sep 28th 2026
2 Weeks
Turning Point: Estratégia, Liderança e Gestão de Mudanças (Coursera) Coursera
FIA Business School

Turning Point: Estratégia, Liderança e Gestão de Mudanças (Coursera)

Nossas boas-vindas ao Curso Turning Point: Estratégia, Liderança e Gestão de Mudanças. Neste curso, você aprenderá sobre: estratégias organizacionais no contexto atual; abordagens adotadas pelas organizações para obter vantagem competitiva no mercado; práticas de Gestão de Mudanças organizacionais; liderança no contexto geral e em processos de mudanças organizacionais.

Sep 28th 2026
4 Weeks
La gestión en la empresa familiar (Coursera) Coursera
ESADE Business and Law School

La gestión en la empresa familiar (Coursera)

Responsable de más del 50% de la riqueza global, la empresa familiar tiene un rol prominente en la generación de puestos de trabajo, innovación y progreso en todas las sociedades. Pero ¿qué diferencia a una empresa familiar?, ¿En qué medida tiene implicaciones para los profesionales que la componen? A través de este curso, aprenderemos a leer la globalidad de una organización familiar así como a evaluarla.

Sep 28th 2026
5-12 Weeks
Removing Barriers to Change (Coursera) Coursera
University of Pennsylvania

Removing Barriers to Change (Coursera)

What does it mean to truly change something? How does one persuade others to change? How do we reduce roadblocks to change? In this course, you’ll learn about the barriers to change and how to become more effective in inspiring change within others and your organization.

Sep 28th 2026
4 Weeks