Coursera

Get Started with Messaging & Collaboration Apps: Teams/Zoom (Coursera)

Offered by SkillUp EdTech,

Messaging and collaboration applications are an essential part of productivity at work and school. Understanding how to use messaging, collaboration, and web conferencing apps can make you a more efficient and valuable worker. In this mini-course, you will learn the essentials of working with messaging and collaboration apps. You will learn how to send chat messages, attach files, and make video calls, as well as how to prepare your environment for video conferencing and meetings. This course will also teach you how to work with teams, channels, and meetings.

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Throughout this short course, you will complete numerous hands-on labs to gain practical experience. Once complete, you will take a graded assessment to demonstrate your knowledge.
Demonstrations in this course use Microsoft Teams. The skills learned from Microsoft Teams can be applied to other messaging and collaboration applications, such as Google Workspace, Slack, Zoom, Webex, and others.
This course is designed for beginners who want to get started with the basics of messaging and collaboration applications such as Microsoft Teams. It is appropriate for those looking to improve their skills to work more productively. Completion of this course will prepare you to work with messaging and collaboration applications in an office setting.
This mini-course is one of a series of courses aimed at helping learners become more proficient in using office productivity applications.
This course is part of the SkillUp EdTech Office Productivity Software Specialization.

What you'll learn

Use the fundamental features of messaging and collaboration apps, such as Microsoft Teams and Zoom
Understand the best practice etiquette for calls and meetings and prepare your meetings environment
Work collaboratively with others using teams and channels and create Teams meetings
Schedule and join a Teams meeting, and share your screen in Teams meetings

Syllabus

Messaging and Collaboration Application Fundamentals
Module 1
Messaging and collaboration applications are an essential part of productivity at work and school. Understanding how to use messaging and collaboration apps can make you more a more efficient and valuable worker. In this module, you will learn the essentials of working with messaging and collaboration apps. You will learn how to send chat messages, attach files, and make video calls, as well as how to prepare your environment for videos and meetings. You will also learn about best practice etiquette to use for messaging and meetings.

Working with Messaging and Collaboration Applications
Module 2
In this module, you will learn the essentials of working with channels and Teams in Microsoft Teams. You will also learn how to use chat, make and answer calls, and create and attend meetings in Microsoft Teams.

Course Summary & Assessment
Module 3
In this module, you will get a summary of the course and information on the next steps to take, and you will be tested on your knowledge of the topics covered in this course through a graded multiple-choice quiz.

Go to Class

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