Coursera

Digital Communication and Emotion (Coursera)

Offered by Arizona State University,
Digital Communication and Emotion (Coursera)

Communication online can be hard, especially when emotions get involved. Whether you’re facing someone’s sarcastic joke or a heated discussion, digital communication requires finesse. Even in normal situations, this communication can benefit from specific skills that let you get your message across clearly on any medium. However, you may still wonder about the best ways to go about online communication.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

With the expertise of Dr. Nicholas Proferes of the ASU School of Social and Behavioral Sciences, the Digital Communication and Emotion course will put the tools, knowledge and strategies of digital communication directly into your hands. You’ll learn the fundamentals and get acquainted with your digital media toolkit. Then, you’ll directly apply them in hands-on scenarios.
Communicating effectively in the digital world requires using emotion appropriately, choosing the right medium and responding to miscommunications — skills that anyone can learn and apply anywhere. Take the next step of your digital communications journey today!
Course 3 of 4 in the Digital Intelligence for Everyone Specialization.

Syllabus

WEEK 1: Welcome to Digital Communication and Emotion!
WEEK 2: Using the communication process
WEEK 3: Showing emotion in digital ways
WEEK 4: Choosing an appropriate medium
WEEK 5: Responding to digital confusions
WEEK 6: Course Conclusion

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Digital Content Planning and Management (Coursera) Coursera
University of Illinois at Urbana-Champaign

Digital Content Planning and Management (Coursera)

Marketing & Communication Business

The evolution of digital technology has vastly impacted the way we communicate, live and work. Whether you’re a content creator, a content manager or a brand account manager, digital content management plays a crucial role in an advertising campaign’s success. Learn what it takes to successfully inventory, create, analyze, and manage content for companies of any scale, as well as the process of implementing these systems across organizations.

Nov 2nd 2026
4 Weeks
Digital Technology Digital Media Content Strategy
Details
Multimodal Literacies: Communication and Learning in the Era of Digital Media (Coursera) Coursera
University of Illinois at Urbana-Champaign

Multimodal Literacies: Communication and Learning in the Era of Digital Media (Coursera)

Education Social Sciences

Whereas the focus of traditional literacy pedagogy has been the written word in its standard and literary forms, this courser expands the scope of literacy learning to encompass contemporary multimodal texts and the wide range of ways of making meaning that occur in different social and cultural contexts. Another course, "Literacy Teaching and Learning: Aims, Approaches and Pedagogies" addresses pedagogical aspects of literacies. This "Multimodal Literacies" learning module does not require or expect that participants will have already completed the "Literacy Teaching and Learning" module.

Nov 9th 2026
4 Weeks
Education Learning Communication
Details
Tricky American English Pronunciation (Coursera) Coursera
University of California, Irvine

Tricky American English Pronunciation (Coursera)

Languages & Literature

In this course, you’ll practice the sounds of American English that might sometimes be confusing. You'll practice both consonant and vowel sounds. You’ll also learn about the things that give English its special “music,” such as how to stress the right syllable in a word, how to make your voice go up and down in a natural-sounding melody, and how to naturally connect sounds and words.

Nov 9th 2026
4 Weeks
English Communication English Language
Details
Women in Leadership: Inspiring Positive Change (Coursera) Coursera
Case Western Reserve University

Women in Leadership: Inspiring Positive Change (Coursera)

Management & Leadership Education

This course aims to inspire and empower women and men across the world to engage in purposeful career development and take on leadership for important causes - to lead change with more conviction and confidence - and improve our workplaces and communities for all. By offering more complex understandings of issues related to professional women and work, the course will help you increase self-knowledge about your own values and vision, as well as enhance your capabilities as a leader, manager, and team contributor. We will examine the opportunities, challenges, trade-offs, and organizational dynamics experienced by women in work organizations, as well as reflect on and practice effective individual behaviors.

Nov 2nd 2026
5-12 Weeks
Women Leadership Manager
Details
Cómo inspirar y a motivar personas (Coursera) Coursera
University of Michigan

Cómo inspirar y a motivar personas (Coursera)

Management & Leadership Business

En este curso, aprenderá a crear una visión compartida para su equipo y a comunicarla con eficacia a sus compañeros. También aprenderá a fijar metas y expectativas eficaces de un modo que le permita a su equipo alcanzar esa visión compartida. Por último, comprenderá las necesidades y los factores de desempeño más importantes en todas las culturas y aprenderá a alinear incentivos con conductas deseadas, para motivar a sus compañeros a alcanzar los objetivos del equipo.

Nov 2nd 2026
4 Weeks
Leadership Motivation Communication
Details
Gestão de Marca & Crise de Imagem (Coursera) Coursera
FIA Business School

Gestão de Marca & Crise de Imagem (Coursera)

Marketing & Communication Business

No mundo contemporâneo, "marca" é um dos ativos mais valorizados pelos mercados. Contudo, com o empoderamento da sociedade, as marcas ficaram mais frágeis e mais expostas. Nesse cenário, estar preparado para a gestão de crise de marca pode fazer a diferença entre a sobrevivência e a morte do negócio. Ao final deste curso, você será capaz de entender e relacionar os principais conceitos de marca, de sistema de informação de marketing e de gestão de crise de marketing.

Nov 2nd 2026
5-12 Weeks
Marketing Communication Crisis Management
Details
Advanced Interviewing Techniques (Coursera) Coursera
University of Maryland, College Park

Advanced Interviewing Techniques (Coursera)

Languages & Literature

People interviewing for jobs today often fail because they are using yesterday's strategies. Recruiting technology has become more sophisticated, and the best employers are constantly changing the way interviews are done. This course gives you detailed strategies for handling tough competency-based, or behavioral, interviews so that you can communicate the knowledge, skills, and abilities that you have and that employers demand.

Nov 2nd 2026
5-12 Weeks
Interview Communication Interviewing
Details
Managing Emotions in Times of Uncertainty & Stress (Coursera) Coursera
Yale University

Managing Emotions in Times of Uncertainty & Stress (Coursera)

Education

Developed by the Yale Center for Emotional Intelligence, Managing Emotions in Times of Uncertainty & Stress will provide participants with the knowledge, skills, and strategies to understand and manage their emotions and those of their students. The 10-hour online course is designed for school staff, including teachers, paraprofessionals, counselors, principals, and non-teaching staff in preK-12 schools.

Nov 2nd 2026
5-12 Weeks
Stress Management Emotions Stress
Details
Creative Programming for Digital Media & Mobile Apps (Coursera) Coursera
University of London,Goldsmiths, University of London

Creative Programming for Digital Media & Mobile Apps (Coursera)

CS: Software Engineering CS: Programming

This course is for anyone who would like to apply their technical skills to creative work ranging from video games to art installations to interactive music, and also for artists who would like to use programming in their artistic practice. This course will teach you how to develop and apply programming skills to creative work. This is an important skill within the development of creative mobile applications, digital music and video games. It will teach the technical skills needed to write software that make use of images, audio and graphics, and will concentrate on the application of these skills to creative projects. Additional resources will be provided for students with no programming background.

Nov 9th 2026
5-12 Weeks
Programming Processing Mobile Applications
Details
Successful Presentation (Coursera) Coursera
University of Colorado Boulder

Successful Presentation (Coursera)

Management & Leadership Business

Few kinds of communication can have the effect of a powerful presentation. Even a short speech can motivate people to change long-held beliefs or to take action, and a wonderfully delivered speech can transform a normal person into a leader. In this course, Prof. William Kuskin provides a series of pragmatic videos and exercises for successful public speaking and presentations.

Nov 2nd 2026
4 Weeks
Business Communication Public Speaking
Details