EdX

Business Writing Techniques (edX)

Offered by DoaneX, Doane University,
Business Writing Techniques (edX)

Business Writing Techniques, will expand on the different communication styles and discuss the best practices of business writing by providing real-world scenarios and applications. Learners will examine how to use the 6 C's to enhance their business messages. Learners will also discuss the proper etiquette of business writing and examine the use of emoji in business communications.

Class Deals by MOOC List - Click here and see EdX's Active Discounts, Deals, and Promo Codes.

The Business and Professional Communications for Success program will provide learners with the essential knowledge to create appropriate business messages and apply proper business writing techniques in their written business communications, all while working in diverse environments. This program also examines the various types of business presentations in the work environment and allows learners to apply their knowledge to create and present their work.
Business Writing Techniques will expand on the different communication styles of business writers. We will discuss business writers' best practices by providing real-world scenarios and applications such as proofreading and rewriting. Learners will examine how to use the 6 C's to enhance their business messages. Learners will also discuss the proper etiquette of business writing and examine the use of emoji in business communications.
This course is part of the Business and Professional Communication for Success MicroBachelors® Program.

What you'll learn
By the end of this course learners will be able to:

  • Identify Parts of a business letter
  • Examine the 6 C's for business messages
  • Evaluate Direct Vs. Indirect messages
  • Examine the use of emojis in the business setting
Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Business Strategy in Practice (Project-centered Course) (Coursera) Coursera
University of Virginia

Business Strategy in Practice (Project-centered Course) (Coursera)

A Capstone Project is an assignment designed specifically to apply and showcase the skills you learned in the Specialization. To this end, the Business Strategy Capstone Project, a comprehensive Strategic Analysis, provides an opportunity for you to synthesize concepts and knowledge from the four prerequisite courses in the specialization. In this course, developed at the Darden School of Business at the University of Virginia, you will be guided through your project by top-ranked faculty. You may continue with the organization you selected for previous assignments or select a new organization for this project. You will analyze the current state of the organization, strategic issues facing the organization, strategic paths the organization might pursue, make a recommendation of the best path for the organization to pursue, and write an Executive Summary.

Sep 20th 2026
5-12 Weeks
Create Compelling Business Cases (Coursera) Coursera
Coursera Instructor Network

Create Compelling Business Cases (Coursera)

In this one-week course, we’ll focus on the 5 most crucial elements of a business case, including what is a business case and how it is used to make investment decisions. Whether you are a student or a professional, this course will give you the fundamentals you need, from defining the problem to gathering data and performing a financial analysis.

Sep 21st 2026
1 Week
Inglés empresarial: ventas, gestión y liderazgo (edX) EdX
Universidad Anáhuac,AnahuacX

Inglés empresarial: ventas, gestión y liderazgo (edX)

Este curso en línea te permitirá aprender inglés y tener una inmersión del idioma en los negocios para sobresalir en tu carrera profesional. Conviértete en un ciudadano global y obtén las habilidades necesarias para lograr sobresalir en tu lugar actual de trabajo o poder alcanzar el siguiente paso al éxito laboral. Este curso de inglés en línea te brindará las habilidades lingüísticas y conversacionales básicas para el mundo de los negocios, lo que te permitirá comunicarte con jefes, colegas y personal en el trabajo de forma eficaz, tales como escuchar y analizar antes de hablar, plantear correctamente una presentación, dirigir una reunión o cerrar un trato.

Self Paced
Self-Paced
Making Impactful Presentations (edX) EdX
State Bank of India - SBI

Making Impactful Presentations (edX)

The course is about leaders learning to design and deliver engaging and effective presentations with maximum impact to achieve the desired and realistic outcomes through use of various soft skills. As leaders, have you ever tried making presentations to people and failed to make an impact on them? Were you left disappointed after making a presentation? Then this course is for you. As CEOs, Senior Executives, or Business Unit Leaders, presentations, sure are significant and an inevitable part of your day to day functions. Through such presentations, you not only deliver information but motivate people, and build relationships too.

This course is archived
4 Weeks
Communication in the 21st Century Workplace (Coursera) Coursera
University of California, Irvine

Communication in the 21st Century Workplace (Coursera)

In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness of workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall.

Aug 31st 2026
4 Weeks
The ABC of Business Communication (edX) EdX
State Bank of India - SBI

The ABC of Business Communication (edX)

Businesses cannot function without communication. Communication is required to connect with people within an organisation or unit and with the outside world. Communication is a two-way process. This lesson provides a complete structure and process of communication with special reference to communication in organisations. It discusses various factors in Business Communication and explains the communication process including different communication networks with their utilities. It also provides valuable inputs to overcome the barriers to communication to make it more effective.

Self Paced
Self-Paced
Introduction to Corporate Communications (Coursera) Coursera
University of California, Irvine

Introduction to Corporate Communications (Coursera)

Discover the fundamental principles of corporate communications in this introductory course by learning about the significance of transparent communication, the art of storytelling, and the power of social media tools. Learn practical strategies to engage employees, whether they work in-person, remote, or hybrid. Additionally, gain insights into the personality types that tend to excel in different corporate communication careers, allowing you to align your strengths and interests with the right professional trajectory.

Sep 7th 2026
4 Weeks
Unleashing the Impact of your Social Enterprise (Coursera) Coursera
Copenhagen Business School

Unleashing the Impact of your Social Enterprise (Coursera)

In Course 3 of this Specialization you will first of all learn about Social Impact Assessment. Hence you will be able to develop a method to evaluate the social mission that you achieve while implementing your business plan. Next you will outline an appropriate communication strategy for your social enterprise and will demonstrate how to market your products and services to beneficiaries and other customers. Here you will employ an adaptable communication strategy as you move from early adopters to a broader market share.

Sep 21st 2026
5-12 Weeks
Better Business Writing in English (Coursera) Coursera
Georgia Institute of Technology

Better Business Writing in English (Coursera)

Do you need to write more easily and effectively in English? This course will provide the tools to help you do just that. You will develop your personal voice in your writing. You will develop strategies to plan and produce clear, understandable text. You will learn and practice specific writing skills to use in different types of business communications including cover letters, mission and vision statements, proposals , instructions and reports. You will organize, design and write clear text for Power Point Productions. Writing skills include how to choose correct noun and noun modifiers; how to choose correct verb forms and tenses; how to write a variety of clauses and sentences.

Sep 7th 2026
4 Weeks