EdX

Business Writing Techniques (edX)

Offered by DoaneX, Doane University,
Business Writing Techniques (edX)

Business Writing Techniques, will expand on the different communication styles and discuss the best practices of business writing by providing real-world scenarios and applications. Learners will examine how to use the 6 C's to enhance their business messages. Learners will also discuss the proper etiquette of business writing and examine the use of emoji in business communications.

Class Deals by MOOC List - Click here and see EdX's Active Discounts, Deals, and Promo Codes.

The Business and Professional Communications for Success program will provide learners with the essential knowledge to create appropriate business messages and apply proper business writing techniques in their written business communications, all while working in diverse environments. This program also examines the various types of business presentations in the work environment and allows learners to apply their knowledge to create and present their work.
Business Writing Techniques will expand on the different communication styles of business writers. We will discuss business writers' best practices by providing real-world scenarios and applications such as proofreading and rewriting. Learners will examine how to use the 6 C's to enhance their business messages. Learners will also discuss the proper etiquette of business writing and examine the use of emoji in business communications.
This course is part of the Business and Professional Communication for Success MicroBachelors® Program.

What you'll learn
By the end of this course learners will be able to:

  • Identify Parts of a business letter
  • Examine the 6 C's for business messages
  • Evaluate Direct Vs. Indirect messages
  • Examine the use of emojis in the business setting
Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Writing for Business Advanced (Coursera) Coursera
University of Glasgow

Writing for Business Advanced (Coursera)

This course will teach you how to apply advanced principles and strategies to produce successful business writing. It takes an immersive narrative approach so you learn how to use context to write purposeful and audience specific business texts. You will learn to deploy a range of tools and tactics so your business writing is on point, concise and appropriate, whatever the organisational culture or whomever the client or stakeholder.

Jun 22nd 2026
5-12 Weeks
English for Developing a Business (Coursera) Coursera
University of California, Irvine

English for Developing a Business (Coursera)

This course will help you learn English vocabulary related to topics of business leadership and organization. The lessons on business communication and working globally present you with some phrases and skills for interacting in business environments. This is important for your business success in English. We will also talk about important language skills such as small talk, gerunds, word forms, and comparatives. Becoming familiar with these topics and skills in English will help you as you progress on your pathway in business.

Jun 22nd 2026
4 Weeks
The ABC of Business Communication (edX) EdX
State Bank of India - SBI

The ABC of Business Communication (edX)

Businesses cannot function without communication. Communication is required to connect with people within an organisation or unit and with the outside world. Communication is a two-way process. This lesson provides a complete structure and process of communication with special reference to communication in organisations. It discusses various factors in Business Communication and explains the communication process including different communication networks with their utilities. It also provides valuable inputs to overcome the barriers to communication to make it more effective.

Self Paced
Self-Paced
Making Impactful Presentations (edX) EdX
State Bank of India - SBI

Making Impactful Presentations (edX)

The course is about leaders learning to design and deliver engaging and effective presentations with maximum impact to achieve the desired and realistic outcomes through use of various soft skills. As leaders, have you ever tried making presentations to people and failed to make an impact on them? Were you left disappointed after making a presentation? Then this course is for you. As CEOs, Senior Executives, or Business Unit Leaders, presentations, sure are significant and an inevitable part of your day to day functions. Through such presentations, you not only deliver information but motivate people, and build relationships too.

This course is archived
4 Weeks
Communication in the 21st Century Workplace (Coursera) Coursera
University of California, Irvine

Communication in the 21st Century Workplace (Coursera)

In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness of workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall.

Jun 22nd 2026
4 Weeks
Business English: Basics (Coursera) Coursera
The Hong Kong University of Science and Technology - HKUST

Business English: Basics (Coursera)

This course aims to improve your Business English language skills by developing your vocabulary and reading skills and your understanding of tone, style and knowledge of communication methods. We'll also cover how these language skills can enhance audience analysis, business case analysis and basic business communication strategies.

Jun 22nd 2026
5-12 Weeks
Business English: Finance and Economics (Coursera) Coursera
Arizona State University

Business English: Finance and Economics (Coursera)

Do you work in finance or interact with finance professionals? Is it necessary to speak, write or understand English in your career? Follow the authentic characters in this course as they work through common business situations in finance and economics. Learn from your successes and failure, and think critically about your own communication options.

Jun 22nd 2026
5-12 Weeks
Communication Strategies for a Virtual Age (Coursera) Coursera
University of Toronto

Communication Strategies for a Virtual Age (Coursera)

Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own.

Jun 22nd 2026
4 Weeks
Work Smarter with Microsoft PowerPoint (Coursera) Coursera
Microsoft

Work Smarter with Microsoft PowerPoint (Coursera)

This course is intended for learners with some experience using Microsoft Windows, who are seeking to build presentation skills with Microsoft PowerPoint. To be successful in this course you should have an understanding of the basics of using a Windows-based computer. Experience with printing and using a web browser are an asset, but not required.

Jun 22nd 2026
5-12 Weeks
Practical Guide to Navigating Professional Relationships (Coursera) Coursera
Salesforce,SV Academy

Practical Guide to Navigating Professional Relationships (Coursera)

In this course, you’ll develop ‘power’ skills that are often overlooked but can actually determine success in your role. As tech industry professionals, we often get trained on how to do the technical work but not on how to give and receive feedback, communicate effectively, present ourselves professionally, and manage relationships. These human-centered skills make all the difference when you are being considered for a promotion within your company or applying for an exciting role at another company. By taking this course, you’ll gain foundational knowledge and skills to crush it as a top-performing SDR and beyond.

Jun 22nd 2026
5-12 Weeks
Organizational Concepts and Language (Coursera) Coursera
University of Illinois at Urbana-Champaign

Organizational Concepts and Language (Coursera)

In this course, you will learn how to communicate using common organizational language, concepts, and frameworks useful for decision-making and problem-solving. The professional business skills related to business concepts and language gained through this course will help you to succeed working in any organization.

Jun 22nd 2026
5-12 Weeks
Speaking to inform: Discussing complex ideas with clear explanations and dynamic slides (Coursera) Coursera
University of Washington

Speaking to inform: Discussing complex ideas with clear explanations and dynamic slides (Coursera)

In the professional realm, most speeches and presentations we give are informative in scope. A scientist needs to explain her recent research findings. A financial officer needs to report on quarterly earnings to his company’s board. A technology professional needs to educate a consumer about a new product. Any time you need to convey ideas or demonstrate a process, you’re dealing with informative speaking.

Jun 22nd 2026
5-12 Weeks