Coursera

Business English for Cross-cultural Communication (Coursera)

Offered by The Hong Kong University of Science and Technology - HKUST,

This course aims to prepare you for working in an cross-cultural Business setting. We'll learn about common cross-cultural theories and how they are relevant to everyday business practices in a globalised world. By combining all of your vocabulary, reading, speaking, and writing skills that you acquired in the previous three courses, you will learn how language plays an important role in cross-cultural communication.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

You will also enhance your cross-cultural understanding and will be able to use vocabulary, tone and style, and spoken and written communication skills within a cross-cultural Business context. Skills learned in this course help prepare you to deliver the professional business presentation in the Capstone project.
After completing this course, you will be able to:

identify possible cross-cultural issues and misunderstandings in communication
apply strategies to overcome possible cross-cultural issues and misunderstandings in communication
produce documents with an appropriate style for business communication purposes within a cross-cultural situation
deliver a speech with an appropriate style for business communication purposes within a cross-cultural situation

Course 4 of 5 in the Business English for Non-Native Speakers Specialization.

Syllabus

WEEK 1
Welcome module
Welcome to Week 1! This week, we will cover Module 1 where we introduce you to the objectives and structure of this Specialization and course.

WEEK 2
What is culture?
Welcome to Week 2! This week we will cover Module 2 where we introduce you to basic cultural theories and language skills you will use in general cross-cultural business situations. You will also be introduced to vocabulary and language skills common to business communications.

WEEK 3
Culture and communication strategies
Welcome to Week 3! This week we will cover Module 3 where we introduce you to ways of cultural understanding can guide business communication strategies basic and the language skills you will use in general cross-cultural business situations. You will also be introduced to vocabulary and language skills common to business communications.

WEEK 4
Culture and management communication
Welcome to Week 4! This week we will cover Module 4 where we introduce you to common cultural frameworks used in the business world, how theories inform management in cross-cultural situations and language skills you will use in management situations. You will also be introduced to vocabulary and language skills common to business communications.

WEEK 5
Culture, application and ethics
Welcome to Week 5! This week we will cover Module 5 where we introduce you ways you might apply cultural frameworks to authentic workplace situations, business ethics in today's international worlds and the language skills you will use in these situations. You will also be introduced to vocabulary and language skills common to business communications.

WEEK 6
Concluding module
Welcome to Week 6! This week we will cover Module 6 where we will conclude the course and you will need to complete the final exam and post-course survey.

Go to Class

MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Coursera

University of California, Irvine

Advanced Writing (Coursera)

Languages & Literature

Advanced Writing. This is the third course in the Academic English: Writing specialization. By raising your level of academic writing, this course helps prepare you for college-level work. After completing this course, you will be able to: plan and write a more sophisticated argument essay; identify plagiarism and explain how to prevent it; read and analyze several articles to form your own opinion on a topic; make connections between several articles; form thesis statements from your readings; use sources effectively when writing an essay.

Nov 23rd 2026

4 Weeks

Writing Essay Creative Writing

Coursera

University of Minnesota

Introduction to UX Design MasterTrack Certificate Program (Coursera)

CS: Design & Product Art and Culture

User experience is a highly in-demand field which requires a holistic understanding of the design process. This course is a "sample" of the UX Design MasterTrack certificate program. You will have the opportunities to explore core topics in UX including Ethics and Research, User Research, User Testing, and Visual Literacy as four modules.

Nov 23rd 2026

5-12 Weeks

Ethics UX User Experience

Coursera

University of Colorado Boulder

Ethical Issues in Data Science (Coursera)

Statistics & Data Analysis Data Science

Computing applications involving large amounts of data – the domain of data science – impact the lives of most people in the U.S. and the world. These impacts include recommendations made to us by internet-based systems, information that is available about us online, techniques that are used for security and surveillance, data that is used in health care, and many more. In many cases, they are affected by techniques in artificial intelligence and machine learning.

Nov 23rd 2026

5-12 Weeks

Philosophy Artificial Intelligence Security

Coursera

Erasmus University Rotterdam

Reputation Crisis? Facebook meets Cambridge Analytica (Coursera)

Social Sciences

Do you remember when you first created your Facebook account? Do you know what happens to the data and stories you share on Facebook? Are you aware of the Facebook – Cambridge Analytica crisis and its ramifications? In this course, you will take a deep dive into reputation management by tackling a case study on the crisis, the effects of which are still unravelling for Facebook, the tech industry, and society at large. You will explore the concept of corporate reputation, and touch upon topics such as data privacy implications for the big tech or the importance of leadership and culture, and how Mark Zuckerberg’s leadership might have affected Facebook in particular. In the final project, you will be asked to link theory and practice to provide an analysis of events and make recommendations for Facebook, going forward.

Nov 23rd 2026

5-12 Weeks

Corporate Culture Crisis

Coursera

UNSW Sydney - University of New South Wales

Requirements Writing (Coursera)

Engineering Sci: Physical & Earth Sciences

Welcome to "Requirements Writing". As the title indicates, over the next four weeks, we will be looking at the important task of writing of text-based requirement statements. The course takes you step by step through the rules for writing requirements statements in accordance with the "Guide for Writing Requirements" published by the International Council on Systems Engineering (INCOSE).

Nov 29th 2026

5-12 Weeks

Writing Requirements Writing Requirements

Coursera

University of Cape Town

Writing your World: Finding yourself in the academic space (Coursera)

Languages & Literature

Throughout the world, writing serves to express, record and even create meaningful moments. In academic spaces, writing becomes the bridge between ourselves and the world of ideas. In this course, we provide practical insights into how to write an academic essay. We show you how to develop the academic skills needed to be a competent academic writer. You will have an opportunity to engage with texts written by academics, and to see how some of the ideas in these texts are used by students in constructing an academic essay.

Nov 23rd 2026

4 Weeks

Writing Writing Skills Learning Languages

Coursera

Sungkyunkwan University - SKKU

Introduction to Korean Philosophy and Culture (Coursera)

Humanities Art and Culture

This course will give you the cultural and historical background to begin your journey into Korean philosophy, and there is no prerequisite knowledge on philosophy required. Anybody who either has an interest in Korean culture, maybe through K-Dramas or K-pop, or an interest in philosophy from a cross-cultural perspective, are all welcome.

Nov 23rd 2026

4 Weeks

History Philosophy Culture

Coursera

Johns Hopkins University

Design and Interpretation of Clinical Trials (Coursera)

Health & Society Medicine & Pharmacology

Clinical trials are experiments designed to evaluate new interventions to prevent or treat disease in humans. The interventions evaluated can be drugs, devices (e.g., hearing aid), surgeries, behavioral interventions (e.g., smoking cessation program), community health programs (e.g. cancer screening programs) or health delivery systems (e.g., special care units for hospital admissions). We consider clinical trials experiments because the investigators rather the patients or their doctors select the treatment the patients receive.

Nov 23rd 2026

5-12 Weeks

Medicine Health Management

Coursera

Vanderbilt University,National Arts Strategies - NAS

Leading Innovation in Arts and Culture (Coursera)

Management & Leadership

Developed by David Owens at Vanderbilt University and customized for the cultural sector with National Arts Strategies, this course will help arts and culture leaders create an environment where new ideas are constantly created, shared, evaluated and the best ones are successfully put to work. One of the toughest challenges for any leader is getting traction for new ideas. Winning support can be a struggle. As a result, powerful new ideas often get stuck. This is especially true in the cultural sector. People involved in arts and culture often have little time and even less money for experimentation and risks. This course will help those in the performing arts, museums, zoos, libraries and other cultural organizations build environments where new management and program ideas flourish.

Nov 16th 2026

5-12 Weeks

Business Innovation Culture

Coursera

Arizona State University

Inglés Empresarial: Gestión y Liderazgo (Coursera)

Languages & Literature

¿Es usted un ejecutivo de negocios o gerente que utiliza inglés en su profesión? Entonces Ud. sabe que la buena comunicación empresarial en inglés exige los enfoques, el vocabulario y las estructuras lingüísticas específicas. En este curso, Ud. seguirá, a lo largo con un gerente recién promovido, como ella construye y conduce a su equipo hacia el éxito.

Nov 16th 2026

5-12 Weeks

Management English Coaching

Coursera

University System of Georgia

Ethical AI Use (Coursera)

Personal and Professional Development

The "Ethical AI Use" course delves into the critical intersection of technology and ethics, focusing on the responsible development and deployment of artificial intelligence (AI). Participants will explore the evolution of AI, distinguishing between the two fundamental types, and examine the ethical considerations inherent in the realm of generative AI.

Nov 23rd 2026

2 Weeks

Artificial Intelligence Ethics Business Ethics

Coursera

Universitat Autònoma de Barcelona

English for Teaching Purposes (Coursera)

Education Languages & Literature

Thinking about teaching your university subject in English but it’s not the Language you normally use? Then, English for teaching purposes is the course for you. A course on English and teaching methodology that aims to help university lecturers do their teaching in English, in line with university internationalisation policies. The course structure is the same for all learners and there are opportunities for them to link up with colleagues from universities all over the world who share the same discipline and discourse community, to ask questions and exchange ideas.

Nov 23rd 2026

4 Weeks

English Teaching Vocabulary