Administración de sistemas y servicios de infraestructura de TI (Coursera)

Offered by Google,
Administración de sistemas y servicios de infraestructura de TI (Coursera)

Este curso te hará pasar de trabajar en una sola computadora a una flota completa. La administración de sistemas es el campo de TI que es responsable de mantener sistemas informáticos confiables en un entorno multiusuario. En este curso, aprenderás sobre los servicios de infraestructura que mantienen en funcionamiento a todas las organizaciones, grandes y pequeñas. Nos sumergiremos en la nube para que puedas comprender todo, desde las configuraciones típicas de infraestructura de la nube hasta cómo administrar los recursos en ella. También aprenderás cómo administrar y configurar servidores, y cómo usar herramientas de la industria para administrar computadoras, información de usuarios y productividad de usuarios. Finalmente, aprenderás cómo recuperar la infraestructura de TI de tu organización en caso de un desastre.

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Al final de este curso, podrás:

  • utilizar las mejores prácticas para elegir hardware, proveedores y servicios para tu organización.
  • comprender cómo los servicios de infraestructura más comunes mantienen una organización, el trabajo en ejecución y cómo administrar los servidores de infraestructura.
  • comprender cómo aprovechar al máximo la nube para tu organización.
  • administrar las computadoras y los usuarios de una organización utilizando los servicios de directorio, Active Directory y OpenLDAP.
  • elegir y administrar las herramientas que usará tu organización.
  • hacer una copia de seguridad de los datos de tu organización y saber cómo recuperar su infraestructura de TI en el caso de un desastre.
  • utilizar el conocimiento de administración de sistemas para planificar y mejorar los procesos para entornos de TI.

Course 4 of 5 in the Soporte de Tecnologías de la Información de Google Professional Certificate.

Syllabus

WEEK 1
¿Qué es la administración del sistema?
¡Bienvenido al curso de Networking IT Support Professional Certificate! En la primera semana de este curso, cubriremos los aspectos básicos de la administración del sistema. Cubriremos las políticas de la organización, los servicios de infraestructura de TI, el aprovisionamiento de hardware y usuarios, el mantenimiento de rutina, la solución de problemas y la gestión de posibles problemas. Al final de este módulo, comprenderás las funciones y responsabilidades de un administrador del sistema. Empecemos.

WEEK 2
Servicios de red e infraestructura
En la segunda semana de este curso, aprenderemos sobre los servicios de red e infraestructura. Cubriremos qué son los servicios de infraestructura de TI y cuál es su función en la administración del sistema. También aprenderemos sobre sistemas operativos de servidor, virtualización, servicios de red, DNS para servicios web y cómo solucionar problemas de servicios de red. Al final de este módulo, conocerás los servicios de infraestructura de TI más comunes que encontrarás al manejar las tareas de administración del sistema.

WEEK 3
Servicios de software y plataforma
En la tercera semana de este curso, exploraremos los servicios de software y plataforma. Cubriremos qué tipos de servicios de software y plataforma puedes encontrar en un cargo tecnológico y cómo administrarlos. Aprenderemos cómo configurar servicios de correo electrónico, servicios de seguridad, servicios de archivos, servicios de impresión y servicios de plataforma. Exploraremos formas de solucionar problemas de servicios de plataforma y problemas comunes a tener en cuenta. Al final de este módulo, comprenderás cómo configurar y administrar los servicios de infraestructura de TI para ayudar a una empresa a mantenerse productiva, mantener la información segura y entregar aplicaciones a sus usuarios.

WEEK 4
Servicios de directorio
En la cuarta semana de este curso, aprenderemos sobre los servicios de directorio. Específicamente, cubriremos cómo dos de los servicios de directorio más populares, Active Directory y OpenLDAP, funcionan en acción. Exploraremos el concepto de administración centralizada, y cómo esto puede ayudar a los administradores del sistema a mantener y dar soporte a todas las diferentes partes de una infraestructura de TI. Al final de este módulo, sabrás cómo agregar usuarios, contraseñas y usar políticas de grupo en Active Directory y OpenLDAP.

WEEK 5
Recuperación de datos y copias de seguridad
En la quinta semana de este curso, aprenderemos acerca de la recuperación de datos y las copias de seguridad. En cualquier rol técnico, es importante saber cómo hacer una copia de seguridad y recuperar datos; es aún más importante para la administración del sistema. También aprenderemos acerca de las prácticas corporativas comunes como diseñar un plan de recuperación de desastres y escribir documentación post mortem. Al final de este módulo, conocerás las ventajas y desventajas entre las copias de seguridad en el sitio y fuera del sitio; entenderás el valor y la importancia de las pruebas de copia de seguridad y recuperación; conocerás las diferentes opciones para la copia de seguridad de datos (así como los riesgos), y comprenderás el Propósito y contenido de un plan de recuperación ante desastres.

WEEK 6
Proyecto final
¡Felicidades, has llegado a la última semana del curso! La última semana de este curso está dedicada al proyecto final. En el proyecto final, aplicarás todas las habilidades que has aprendido en este curso proporcionando una consulta sobre administración de sistemas. Evaluarás la infraestructura de TI de tres compañías ficticias (¡pero basadas en la vida real!), y proporcionarás recomendaciones y consejos sobre cómo apoyar su infraestructura de TI. Al final de este proyecto, demostrarás las habilidades y las técnicas de resolución de problemas de un SysAdmin. ¡Buena suerte!

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